Air New Zealand engineers have outlined plans to strike on 21st December 2018, putting Christmas travel plans at risk for tens of thousands of travellers.
If the strikes go ahead and you’re already on holiday and need assistance reorganising flights, please call our emergency assistance team on +61 2 8004 6090.
How the Air NZ strike affects your holiday insurance cover.
Posted: 7th December, 2018
If you bought your policy before 7am (AEST) on 7th December 2018…
…you have cover to cancel or make changes to your holiday if your pre-paid arrangements are affected by the Air NZ strike and you can no longer continue with your holiday as originally planned.
If you bought your policy on or after 7am (AEST) on 7th December 2018…
…you don’t have cover for anything arising from or related to this Air NZ strike.
As notice of the strike has now been released and published by many news outlets, we would not consider it to be unexpected if you or your holiday are affected by the strike.
If you’re concerned about what might be covered and what that means for you, email us here – and we’ll get right back to you.
How do I make a claim?
If you need to make a claim for cancellation or changes to your holiday, the best place to start is with the companies you booked your holiday through. They should be able to assist you with getting refunds and providing the supporting documentation that we require with your claim.
When you’re ready to claim, just click through to express claims and follow the steps.
What if things change?
We are keeping an eye on this situation, and will update this advice if there are any changes.
For the latest travel advice, refer to:
Is there a particular event or area of the world you’re concerned about?
Contact us and we’ll let you know within a day.