You can make a claim anytime through the website. It usually takes between 5 and 12 minutes to complete. We recommend you check that you have all your documents saved and ready to upload before you start…
How do I change the details on my policy?
We know that plans can change, so we’ve tried to keep changing your policy as simple as possible. Whether it’s adding a traveller, changing your dates of travel or changing the destinations, there are a couple of ways you can change or amend your policy.
The easiest is by using our simple online form, found here. Just fill out what you need to change and we’ll contact you to finalise the changes.
You can also email us at firstname.lastname@example.org with your policy number, the details you need to change or correct, we’ll get back to you to confirm.
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When it comes to general enquiries, we don’t have a phone number – but we’d still love to help you! You can chat with us…
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I want to request a change.