Hawaii’s Kilauea volcano is one of the world’s most active volcanoes, and an explosive eruption has occurred with a warning of more likely.
If you or your family are in danger or have been injured, please call our emergency assistance team immediately on +61 2 8004 6090.
Posted: Friday 18th May, 2018
We are not covering any claims related to the Kilauea volcano.
As the Kilauea volcanic activity has been a widely known natural event since 4th May 2018 and has been published by many news outlets, we would not consider it to be unexpected if you or your holiday are affected by the Kilauea volcanic activity.
If you’re concerned about what might be covered and what that means for you, email us here – and we’ll get right back to you.
What do you need to do?
- If you need to make a claim for cancellation or changes to your holiday, the best place to start is with the companies you booked your holiday through. They should be able to assist you with getting refunds and providing the supporting documentation that we require with your claim.
- When you’re ready to claim, just click through to express claims and follow the steps.
What if things change?
We are keeping an eye on this situation, and will update this advice if there are any changes.
For the latest travel advice, refer to:
Is there a particular event or area of the world you’re concerned about?
Contact us and we’ll let you know within a day.