Things you’re actually covered for.
We know you usually get stuck trying to decipher the insurance-speak of a “table of benefits” in the PDS, so we thought we’d explain what cover you get from us in plain language.
Great value cover so you don't have to worry.
$50,000 cover for cancellation
& changes - all policies
If there’s an unexpected event that spoils your plans before you go, or during your holiday, there’s cover for your non-refundable deposits.
Unlimited medical cover
- all overseas policies
Unexpectedly ill or injured overseas? We cover medical costs, hospital bills, and air ambulances to bring you home for treatment.
Express claims service
- all policies
We aim to resolve claims within 2 business days, and we make it easy for you to claim online when it suits you.
What if… |
We cover… |
|---|---|
you need emergency medical help overseas:
you’re unexpectedly sick or injured, we cover medical costs up to…
you need medical assistance to fly home…
you need an air ambulance with intensive care aeromedical teams to bring you home or transfer you for urgent medical treatment…
you’re hospitalised and need help from someone at home to look after your kids…
your child is suddenly ill and you need to visit a doctor for prescription medicine… |
Unlimited cover* no excess |
you need to make a change or cancel your holiday:
you can’t get to your holiday because a new volcanic ash cloud has meant all flights to your destination are cancelled…
you get stuck overseas because extreme weather has closed the airports, so you need to stay for another week in the hotel…
|
$50,000* per policy, |
you become liable for the costs of an accident:
your kids are playing and accidentally knock over an expensive vase in the hotel foyer, and the hotel charges you to replace it…
your partner planned a romantic evening, and managed to smash the expensive flat-screen tv when he popped the champagne cork… |
$1,000,000 per policy, |
someone on your policy dies:
someone on your policy passes away and you need to bring them home…
|
$15,000 per person, |
you’re stuck with paying the excess or costs for your rental vehicle:
your hire car is stolen from outside your hotel and the hire company charge you the $4,000 excess…
you have an itty bitty prang in the campervan you hired and the rental company are charging you the $1,500 for repairs… |
$5,000 per policy, |
you get delayed to a special event and need alternative transport:
your ferry that was booked to get you to your cousin’s island wedding on time is cancelled…
your train from London is delayed by 3 hours, so you’ll miss the epic Bruno Mars concert in Paris… |
$5,000 per policy, |
you need urgent replacements of passports, travel documents & bank cards:
your passport is stolen from your bag while you’re sightseeing…
your travel documents (like entry visas) go missing or are damaged during an accident…
your credit card is swiped out of your hands by a daring thief as you get up to pay for the best Italian gelato you’ve ever tasted… |
$2,000 per person, |
you need emergency dental treatment overseas:
you accidentally crack your tooth on an olive pit – and it really hurts… |
$500 per person, |
your luggage is delayed for more than 12 hours:Comprehensive overseas policy only
you land, but your bags don’t make it, don’t worry, we’ve got you covered with our delayed luggage allowance, so you can get the essentials while you wait for you bag to arrive. |
$500 per person, |
your personal items are stolen:Comprehensive overseas policy only
your shoulder bag with your phone, camera and prescription medicine is stolen by a motorcyclist in a drive by robbery… Note: this does not cover accidental loss like forgetting or leaving something behind. |
$5,000* per person, |
your engagement ring, wedding ring or watch is stolen:Comprehensive overseas policy only
If your engagement ring, wedding ring or watch is stolen from you… Note: this does not cover accidental loss. |
$2,000* per person, |
*Sub-limits apply to this cover.Read the PDS to compare our policies, and view all our terms & conditions. |
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