Q. What about my kids – are they free?
Yes, as long as they are 17 years or under, and their names appear on your Certificate of Insurance – they are covered…
We cover your things when they are damaged due to an accident or stolen due to an unexpected event that is outside of your control. So you won’t be able to claim for your designer sunglasses if you just forgot, and left them behind on the beach. But if for example you were mugged – that’s a very different story (provided you’re not the one who is doing the mugging). In a situation like that, you’d need to report it to the police (remember to include the sunglasses on the list of things taken) and give us a copy of the police report. When you feel up to it and ready to make a claim, the only other thing we’d need would be proof of the value of the item and that you owned it.
Limits for individual items are:-
– Clothing, shoes & toiletries, $1,500 per person.
– Jewellery: wedding rings, engagement rings, and watches only, $2,000 per person.
– Mobile phones, electronic devices, $1,000 per person.
– Laptops and cameras, $2,000 per person.
– Other personal items, $1,000 per item, per person.
– Essential prescription medication, $500 per person.
– Cash, $250 per person.
There is an excess of $100 per unexpected event. So you won’t get any money back if you claim for one or more items that are worth less than $100 in total.
You’re covered for theft, damage and loss of your essential prescription medication if you declared your pre-existing medical conditions before you left on holiday. As long as you declared your conditions, we’ll cover the costs you incur overseas to replace your medication, even if your pre-existing medical conditions were excluded from cover.
There are some scams where the taxi drives away with your items in it. To ensure that you don’t get caught out, try the following tips:
You are covered under our Comprehensive policy if your personal things are stolen or damaged in an accident because of an unexpected event that was beyond your control. So take good care of your items, and even greater care of the more valuable ones, just as you would normally if you were at home.
Cover for your things is not included with our Essentials or Domestic travel insurance policies.
Yes, as long as they are 17 years or under, and their names appear on your Certificate of Insurance – they are covered…
If your hire car is unexpectedly damaged or stolen, we’ll pay up to $5,000 for the excess fee you get charged by the hire company, or the repair costs…
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