What pre-existing medical conditions do you cover?


Just ‘get a quote’, select your policy type, then enter the details for each traveller. Once that’s done, you’ll be asked a few questions about each person’s health. If they have a pre-existing medical condition, you’ll be asked to complete a medical assessment on their behalf.

Click ‘start medical assessment’, then enter the name of the first medical condition. Most conditions will have a series of questions with either yes/no, or multiple choice answers. However there are a few conditions that you won’t need to answer any questions for.

If you’re answering for yourself, you’ll find the questions easy to answer, as no one else will know the details of your medical conditions as well as you do. For that reason, if you’re answering on behalf of another traveller, it’s much easier to have them there with you, or on the phone with you, to answer each question as it appears. If you’re answering the questions on behalf of someone else, you’re responsible for the accuracy and completeness of answers relating to their health.

Once completed, we confirm if we can offer that traveller cover for those medical conditions, and the premium for those covered medical conditions is added to the total cost of the policy. We do it this way because it means that we are collecting premium specific to each travellers risk.

Q. What if I have an emergency?

Read more