Why is it impossible to choose some countries on your website?


To explain further, there is no cover for places that the Australian Government has issued travel advisories of ‘Do not travel’ or ‘Reconsider your need to travel’. So if a country has serious warnings against travel issued by the Government, we block them from our site, which means we will not sell you a policy for cover in that specific country.

Wherever you end up, we want you to have a great time. If you buy a policy from us, keep an eye on smartraveller.gov.au for any updates to the countries you’re planning to visit before you go. Sometimes things can change before you get there. If a serious warning is issued for a location after you bought your insurance and booked your trip, you can make a claim to cancel or alter your holiday – so it’s always worth checking to see if there’s a new travel warning before you go on holiday.